Shipping

All orders delivering to addresses in the U.S. will ship Standard free of charge, no minimum purchase required. Regular shipping rates will apply for orders seeking expedited shipping.*

PLEASE NOTE: MOBY will not be responsible for delivery delays due to unforeseen circumstances outside our reasonable control such as delays due to severe weather, natural disasters or strikes.

If you have questions regarding your order, please contact our customer service team during business hours via Live Chat, Email or Phone for immediate assistance. We appreciate your continued patience & look forward to delivering your order!

ROUTE TRACKING & PACKAGE PROTECTION:

MOBY Wrap is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route at checkout your order will be protected from damage, loss, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we  recommend you consider Route package protection at checkout.

Shipping Options and Timing

MOBY packages are sent on their way Monday through Friday (excluding holidays) from Alabama. To be certain your items are packed with care, we generally ask for 1-2 days to process each order before it ships. Delivery costs and arrival dates will vary, depending on where packages are being delivered.

To meet our customers' needs, we offer the following shipping options:

• UPS SurePost (5-10 business days)
• UPS Ground (3-5 business days)
• UPS 3 Day Select
• UPS 2nd Day Air
• UPS Next Day Air

Please note: To ensure on-time delivery, all orders with upgraded shipping must be placed before 11am PST in order to ship same day. Deliveries are only made Monday- Friday.

If you have any questions on shipping or delivery, or if you would like an estimated date of arrival for your package, please call us at (888) 629-9727.